Self-Service Betting Terminals SSBTs - Retail in betting shops
Self-Service Betting Terminals (SSBTs)
Sirplay offers self-service betting terminals that let customers place their own bets, reducing wait times and improving efficiency in busy areas.
Retail Betting Management
Their software streamlines betting shop management, providing tools for real-time odds and customer engagement.
Over-the-Counter Betting
Sirplay also supports traditional over-the-counter betting, enabling quick and smooth in-person transactions for customers.
User-Friendly Interface
The company designs intuitive interfaces for both betting terminals and self-service options, making it easy for users to navigate and place bets.
Integration Capabilities
Sirplay’s software seamlessly integrates with existing retail systems, allowing operators to customize functions while ensuring compliance with local regulations.
Risk Management Tools
Included are tools for risk management and reporting, helping operators analyze betting data and monitor high-risk activities.
Payment Processing Solutions
Sirplay supports various payment methods, ensuring smooth deposits and withdrawals to enhance customer satisfaction.
Marketing Module
The software features marketing tools to help operators create promotions and loyalty programs to attract and retain customers.
Future-Ready Solutions
Sirplay is committed to evolving its technology, incorporating trends like advanced analytics and gamified experiences to keep clients competitive.
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Retails and land-based betting software FAQs
How does the Cashier module function?
The Cashier module acts as a wallet that distributes funds across various terminals within the physical agency network. It can execute cash-to-cash transactions as well as cash-to-voucher transactions.
Is it possible to configure the terminals to allow only specific types of betting activities?
Yes, the self-service terminals can be customized to limit access to specific betting activities according to your requirements.
How can I track the performance of each terminal?
The Sirplay platform provides comprehensive reporting tools that allow you to monitor the performance and activities of each self-service terminal in real-time.
Can I connect 10 PCs in a network and use them as 10 self-service terminals?
Yes, you can connect up to 10 PCs in a network. You just need a dedicated central cash computer and to have the Cashier module of Sirplay active to enable land-based mode, similar to how casinos operate with a central cashier.
Does the self-service betting terminal support a bill validator?
Yes, the terminal is equipped with a bill validator, allowing customers to deposit cash directly for betting.
Can users place bets without preloading their account?
Yes, users can place bets without loading funds into their account. They can reserve a bet, print a reservation code, and then bring that code and the cash to the cashier for payment.
How does the reservation system for bets work?
When a user reserves a bet at the terminal, the system prints a code. The user can take this code to the cashier along with the cash to finalize the transaction.
Can the self-service terminal also function as a casino game terminal?
Yes, Sirplay provides a software module that transforms the self-service terminal into a casino gaming terminal. Users can enjoy various casino games similar to those available in Video Lottery Terminals (VLTs).
Can both betting and casino functionalities be activated on the same terminal?
Yes, the self-service terminals can have both betting and casino functionalities enabled, allowing users to switch between placing bets and playing casino games as they wish.
How are the self-service terminals monitored and controlled?
All terminals are centrally managed, allowing operators to monitor activity in real-time. They can be remotely locked or unlocked, especially when the platform detects suspicious betting activities.
What actions trigger the automatic lock of a terminal?
Terminals can be automatically locked based on predefined parameters set within the system, such as unusual betting patterns, multiple account accesses, or suspected fraud behavior.
Is it possible to integrate live casino games into the terminals?
Currently, the primary focus is on enabling casino-style games through the terminal. However, integration with live dealer experiences would depend on future developments and system capabilities.
Are there any restrictions on the amount reserved for betting?
Restrictions on reservations may exist based on the betting shop’s policies. It's recommended to inquire at the specific location for details on reservation limits.
Can I customize the games available on the casino function of the terminal?
Yes, operators can typically tailor which casino games are offered on each terminal based on their preferences and local regulations.
Are there training resources available for staff to manage self-service terminals?
Yes, Sirplay provides training materials and support for staff to help them understand the operational aspects of managing self-service terminals effectively.